Yesterday, my mother had an MRI appointment scheduled for 8:30 am. However, due to the hospital's extensive size and limited parking availability, we struggled to find a spot and didn't arrive until 8:48 am. Despite our efforts, the staff informed us in a rather impolite manner that due to our tardiness, they could only accommodate us at 1:30 pm. It's disheartening that a mere 18-minute delay resulted in a 5.5-hour wait. Truly disappointing.